Jira Service Management

{"xsrfToken":"8769fbe9045e6dcf1879177d95550193992025c3_lout","branding":{"id":"1","key":"test","name":"SunDevs Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/5","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#ba9327","headerLinkHoverBGColor":"#ba9327","headerBadgeColor":"#ba9327"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b8ce758b-a446-4fa1-aba5-bd1c2c730c36/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDlmMjA3My05MTgzLTQyYzAtODIxZi1kODg3MTkwODlkYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI4Y2U3NThiLWE0NDYtNGZhMS1hYmE1LWJkMWMyYzczMGMzNiI6WyJyZWFkIl19LCJleHAiOjE3MzI0OTI2NzksIm5iZiI6MTczMjQ5MjA3OX0.k9J6AO9RHwRNBsAr_hKPXGyR0PNeJAbiTZzGoP096Qc&client=109f2073-9183-42c0-821f-d88719089da0&mode=fit","logoId":"b8ce758b-a446-4fa1-aba5-bd1c2c730c36","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1554c5","helpCenterTitleColor":"#fef7f7","bannerMediaApiUrl":"https://api.media.atlassian.com/file/97eacecd-2bd7-41b1-8145-e36d26ddd390/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDlmMjA3My05MTgzLTQyYzAtODIxZi1kODg3MTkwODlkYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjk3ZWFjZWNkLTJiZDctNDFiMS04MTQ1LWUzNmQyNmRkZDM5MCI6WyJyZWFkIl19LCJleHAiOjE3MzI0OTI2NzksIm5iZiI6MTczMjQ5MjA3OX0.9JCOl9HXK-iZerofr-hlHJGpceMRZlAy1Y9HDi74MnU&client=109f2073-9183-42c0-821f-d88719089da0&height=300&mode=fit","bannerMediaApiFileId":"97eacecd-2bd7-41b1-8145-e36d26ddd390","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"test","projectId":10440,"serviceDeskId":1,"name":"SunDevs Support","description":"Welcome to our support portal <a href=\"https://support.sundevs.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><ins>All the information about our portal, requests and response times can be found here</ins> </a>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"4","name":"Other questions","descriptionHtml":"<a href=\"https://support.sundevs.com/pss/Request-type-Technical-Support-and-Other-questions.2752053262.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Know what it is and how this option is handled</a>","callToAction":"Other questions","introHtml":"You can't find what you're looking for? Select this option and we’ll help you.","icon":10666,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"<a href=\"https://support.sundevs.com/pss/Error-type-request.2752151553.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">How to report an error?</a>","callToAction":"Report a bug","introHtml":"Let us know the problems you're experiencing.","icon":10651,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10651","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"<a href=\"https://support.sundevs.com/pss/Request-type-Technical-Support-and-Other-questions.2752053262.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Know what technical support is and how we handle it</a>","callToAction":"Technical support","introHtml":"Do you need to install, configure or request changes to images or text? Select this option to request help.","icon":10647,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[1],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"Choose this if you have questions about licensing or billing.","icon":10658,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10658","groups":[],"key":""},{"id":"7","name":"New requirements","descriptionHtml":"<a href=\"https://sundevs-support.scrollhelp.site/SS/New-Requirements.1579582054.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\"><ins>Know, what is a new requirement and how we handle it</ins> </a>","callToAction":"New requirements","introHtml":"Do you want to implement something new? We're all ears.","icon":10673,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10673","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10666,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10666","groups":[],"key":""},{"id":"6","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"Let us know your idea for a new feature.","icon":10686,"iconUrl":"https://sundevs.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10686","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[5,1,4],"2":[2]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0788b20a-60f1-3d79-b279-f17591e893ab","appLinkName":"System Confluence","appLinkUrl":"https://sundevs.atlassian.net/wiki","spaceKey":"SEA","spaceName":"Peticiones e Ideas en Aha!","spaceUrl":"https://sundevs.atlassian.net/wiki/spaces/SEA","isServer":false},"labels":[],"projectKey":"SUNSUP","serviceDeskId":1,"kbLinkDomainURLs":["https://sundevs.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUNSUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxMDlmMjA3My05MTgzLTQyYzAtODIxZi1kODg3MTkwODlkYTAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDQ0MCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzI0OTMyNzksIm5iZiI6MTczMjQ5MjA3OX0.f7jouHh--9_V3boaIvNM1vn5sjBKmp31DMFMwIQYbsU","targetCollection":"upload-project-10440","endpointUrl":"https://api.media.atlassian.com","clientId":"109f2073-9183-42c0-821f-d88719089da0","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://sundevs.atlassian.net/wiki","kbLinkDomainURLs":["https://sundevs.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=sundevs","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8769fbe9045e6dcf1879177d95550193992025c3_lout","baseUrl":"https://sundevs.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://sundevs.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"109f2073-9183-42c0-821f-d88719089da0","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"bca95c70c6c448ed9282b794a7943983","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}